Canada Revenue: I spoke with Tracy who needed more information...
A Canada Revenue customer review by GetHuman user ~didn't see one from November 18th, 2017
Background on ~didn't see one's case
GetHuman: ~didn't see one - can you tell our other Canada Revenue customers when your case took place?
~didn't see one: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Canada Revenue, and if so, how?
GetHuman: And which of these common Canada Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~didn't see one a list of common Canada Revenue problems)
~didn't see one: "Setup Payment Arrangement" was why I was trying to call.
~didn't see one's review of Canada Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Canada Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~didn't see one: I spoke with Tracy who needed more information but was unable to contact anyone, so asked if she could have someone call me back. She put me on hold while she forwarded the request. When she returned, within a minute, she said she'd sent off the request and someone would be in touch in *-* business days. I shall await a call. She was very nice, pleasant and helpful.
GetHuman: Let's quantify your experience contacting Canada Revenue. On a scale of 1 to 5, how easy is it go get help on a Canada Revenue problem?
~didn't see one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~didn't see one: I'd give them a one out of five on communication.
GetHuman: And what about Canada Revenue's ability to quickly and effectively address your problem?
~didn't see one: For that I would say one out of five.
GetHuman: And finally- any advice for other Canada Revenue customers?
~didn't see one: Call them early in the day or late. Don't forget any personal or account information you might need for Canada Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~didn't see one taken from his Canada Revenue customer service problem that occurred on November 12th, 2017.