Candleluxury.com: I had to put this out because I had trouble the...
A Candleluxury.com customer review by GetHuman user ~GLH from November 16th, 2017
Background on ~GLH's case
GetHuman: ~GLH - can you tell our other Candleluxury.com customers when your case took place?
~GLH: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Candleluxury.com, and if so, how?
GetHuman: And which of these common Candleluxury.com customer issues best describes the reason you wanted to talk to them?
(Shows ~GLH a list of common Candleluxury.com problems)
~GLH: "Cancel order" was why I was trying to call.
~GLH's review of Candleluxury.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Candleluxury.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GLH: I had to put this out because I had trouble the day before getting intouch. When I did get someone today, they were more than helpful, polite and willing to go above customer service only. Great Job
GetHuman: Let's quantify your experience contacting Candleluxury.com. On a scale of 1 to 5, how easy is it go get help on a Candleluxury.com problem?
~GLH: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GLH: I'd give them a three out of five on communication.
GetHuman: And what about Candleluxury.com's ability to quickly and effectively address your problem?
~GLH: For that I would say four out of five.
GetHuman: And finally- any advice for other Candleluxury.com customers?
~GLH: Call them early in the day or late. Don't forget any personal or account information you might need for Candleluxury.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GLH taken from his Candleluxury.com customer service problem that occurred on November 6th, 2017.
Candleluxury.com
1.00 of 5 stars | 4 reviews
~GLH's Candleluxury.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Candleluxury.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Candleluxury.com in any way.