Candleluxury.com: Never responded to any voicemails or emails...
A Candleluxury.com customer review by GetHuman user GetHuman-192214 from November 26th, 2017
Background on GetHuman-192214's case
GetHuman: GetHuman-192214 - can you tell our other Candleluxury.com customers when your case took place?
GetHuman-192214: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Candleluxury.com, and if so, how?
GetHuman: And which of these common Candleluxury.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-192214 a list of common Candleluxury.com problems)
GetHuman-192214: "Warranty claim" was why I was trying to call.
GetHuman-192214's review of Candleluxury.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Candleluxury.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-192214: Never responded to any voicemails or emails... I've left ** voicemails and sent * emails with still no response. All this number does is send you to the voicemail.
GetHuman: Let's quantify your experience contacting Candleluxury.com. On a scale of 1 to 5, how easy is it go get help on a Candleluxury.com problem?
GetHuman-192214: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-192214: I'd give them a one out of five on communication.
GetHuman: And what about Candleluxury.com's ability to quickly and effectively address your problem?
GetHuman-192214: For that I would say one out of five.
GetHuman: And finally- any advice for other Candleluxury.com customers?
GetHuman-192214: Call them early in the day or late. Don't forget any personal or account information you might need for Candleluxury.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-192214 taken from his Candleluxury.com customer service problem that occurred on November 20th, 2017.
Candleluxury.com
1.00 of 5 stars | 4 reviews
GetHuman-192214's Candleluxury.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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