Canvaspeople.com: Used the email option suggested on their websit...
A Canvaspeople.com customer review by GetHuman user ~Gr8DogLover from November 22nd, 2017
Background on ~Gr8DogLover's case
GetHuman: ~Gr8DogLover - can you tell our other Canvaspeople.com customers when your case took place?
~Gr8DogLover: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Canvaspeople.com, and if so, how?
GetHuman: And which of these common Canvaspeople.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Gr8DogLover a list of common Canvaspeople.com problems)
~Gr8DogLover: "Cancel order" was why I was trying to contact.
~Gr8DogLover's review of Canvaspeople.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Canvaspeople.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gr8DogLover: Used the email option suggested on their website. Received auto-response with no reference number for my inquiry. Waited * days (website states ** hour response).*Auto-response states office hours but no other way to contact them (like a phone number)*Found a phone number for Canvas People and after a * minute hold, it went to voice mail. No return call. *Resent email. Still no response.*Will not place order with a company that does not value their customers.
GetHuman: Let's quantify your experience contacting Canvaspeople.com. On a scale of 1 to 5, how easy is it go get help on a Canvaspeople.com problem?
~Gr8DogLover: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gr8DogLover: I'd give them a one out of five on communication.
GetHuman: And what about Canvaspeople.com's ability to quickly and effectively address your problem?
~Gr8DogLover: For that I would say one out of five.
GetHuman: And finally- any advice for other Canvaspeople.com customers?
~Gr8DogLover: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Canvaspeople.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gr8DogLover taken from his Canvaspeople.com customer service problem that occurred on November 18th, 2017.