Capital One Credit Card: I tried to give notice of upcoming internationa...
A Capital One Credit Card customer review by GetHuman user ~dennisk from November 5th, 2017
Background on ~dennisk's case
GetHuman: ~dennisk - can you tell our other Capital One Credit Card customers when your case took place?
~dennisk: Yeah. It was morning, on October 30th.
GetHuman: Did you reach out to Capital One Credit Card, and if so, how?
GetHuman: And which of these common Capital One Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~dennisk a list of common Capital One Credit Card problems)
~dennisk: "Technical Support" was why I was trying to call.
~dennisk's review of Capital One Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dennisk: I tried to give notice of upcoming international travel. The computer kept asking for more countries that I would visit and could not understand "No more!" Then a human came on and I had to go through it all again.
GetHuman: Let's quantify your experience contacting Capital One Credit Card. On a scale of 1 to 5, how easy is it go get help on a Capital One Credit Card problem?
~dennisk: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dennisk: I'd give them a five out of five on communication.
GetHuman: And what about Capital One Credit Card's ability to quickly and effectively address your problem?
~dennisk: For that I would say three out of five.
GetHuman: And finally- any advice for other Capital One Credit Card customers?
~dennisk: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dennisk taken from his Capital One Credit Card customer service problem that occurred on October 30th, 2017.