Capital One Credit Card: Solucion**** mi problema, muchas gracias a Tony...
A Capital One Credit Card customer review by GetHuman user ~Jaime Bernal from November 26th, 2017
Background on ~Jaime Bernal's case
GetHuman: ~Jaime Bernal - can you tell our other Capital One Credit Card customers when your case took place?
~Jaime Bernal: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to Capital One Credit Card, and if so, how?
GetHuman: And which of these common Capital One Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Jaime Bernal a list of common Capital One Credit Card problems)
~Jaime Bernal: "Complaint" was why I was trying to call.
~Jaime Bernal's review of Capital One Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jaime Bernal: Solucion**** mi problema, muchas gracias a Tony Vazquez. extenci****n ********Atentamente, Jaime Alejandro Bernal
GetHuman: Let's quantify your experience contacting Capital One Credit Card. On a scale of 1 to 5, how easy is it go get help on a Capital One Credit Card problem?
~Jaime Bernal: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jaime Bernal: I'd give them a two out of five on communication.
GetHuman: And what about Capital One Credit Card's ability to quickly and effectively address your problem?
~Jaime Bernal: For that I would say three out of five.
GetHuman: And finally- any advice for other Capital One Credit Card customers?
~Jaime Bernal: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jaime Bernal taken from his Capital One Credit Card customer service problem that occurred on November 22nd, 2017.