Capri Sun: THERE WAS MOLD IN THE JUICE BOXES BOX AND THERE...
A Capri Sun customer review by GetHuman user ~Cassidy from November 22nd, 2017
Background on ~Cassidy's case
GetHuman: ~Cassidy - can you tell our other Capri Sun customers when your case took place?
~Cassidy: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Capri Sun, and if so, how?
GetHuman: And which of these common Capri Sun customer issues best describes the reason you wanted to talk to them?
(Shows ~Cassidy a list of common Capri Sun problems)
~Cassidy: "Where to buy" was why I was trying to call.
~Cassidy's review of Capri Sun customer service
GetHuman: So how would you sum up your experience for GetHuman's Capri Sun customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cassidy: THERE WAS MOLD IN THE JUICE BOXES BOX AND THERE WAS * EMPTY JUICE BOXES AND THERE WAS HOLES IN ONE OF THE BOTTOM OF THE JUICE BOXES
GetHuman: Let's quantify your experience contacting Capri Sun. On a scale of 1 to 5, how easy is it go get help on a Capri Sun problem?
~Cassidy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cassidy: I'd give them a one out of five on communication.
GetHuman: And what about Capri Sun's ability to quickly and effectively address your problem?
~Cassidy: For that I would say five out of five.
GetHuman: And finally- any advice for other Capri Sun customers?
~Cassidy: Call them early in the day or late. Don't forget any personal or account information you might need for Capri Sun to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cassidy taken from his Capri Sun customer service problem that occurred on November 13th, 2017.