Carrotink.com: This place keeps you on hold, tells you that yo...
A Carrotink.com customer review by GetHuman user ~dave from November 15th, 2017
Background on ~dave's case
GetHuman: ~dave - can you tell our other Carrotink.com customers when your case took place?
~dave: Sure. It was evening, on November 5th.
GetHuman: Did you reach out to Carrotink.com, and if so, how?
GetHuman: And which of these common Carrotink.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dave a list of common Carrotink.com problems)
~dave: "Cancel order" was why I was trying to call.
~dave's review of Carrotink.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Carrotink.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave: This place keeps you on hold, tells you that you are first in line, then gives you a voicemail greeting.
GetHuman: Let's quantify your experience contacting Carrotink.com. On a scale of 1 to 5, how easy is it go get help on a Carrotink.com problem?
~dave: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave: I'd give them a three out of five on communication.
GetHuman: And what about Carrotink.com's ability to quickly and effectively address your problem?
~dave: For that I would say one out of five.
GetHuman: And finally- any advice for other Carrotink.com customers?
~dave: Call them early in the day or late. Don't forget any personal or account information you might need for Carrotink.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave taken from his Carrotink.com customer service problem that occurred on November 5th, 2017.
Carrotink.com
1.00 of 5 stars | 7 reviews
~dave's Carrotink.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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