Carrotink.com: tells you that you are next in line* then call...

A Carrotink.com customer review by GetHuman user GetHuman-70178 from November 22nd, 2017

Background on GetHuman-70178's case

GetHuman: GetHuman-70178 - can you tell our other Carrotink.com customers when your case took place?
GetHuman-70178: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Carrotink.com, and if so, how?
GetHuman-70178: I used the 877-322-7768 number I found for on the GetHuman Carrotink.com customer phone number page I was on: Carrotink.com Customer Service Phone Number
GetHuman: And which of these common Carrotink.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-70178 a list of common Carrotink.com problems)
GetHuman-70178: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-70178's review of Carrotink.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Carrotink.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-70178: tells you that you are next in line* then call goes to "Kathy's" voice mail. never heard back from Kathy.
GetHuman: Let's quantify your experience contacting Carrotink.com. On a scale of 1 to 5, how easy is it go get help on a Carrotink.com problem?
GetHuman-70178: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-70178: I'd give them a one out of five on communication.
GetHuman: And what about Carrotink.com's ability to quickly and effectively address your problem?
GetHuman-70178: For that I would say one out of five.
GetHuman: And finally- any advice for other Carrotink.com customers?
GetHuman-70178: Call them early in the day or late. Don't forget any personal or account information you might need for Carrotink.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-70178 taken from his Carrotink.com customer service problem that occurred on November 17th, 2017.

Carrotink.com

1.00 of 5 stars | 7 reviews

GetHuman-70178's Carrotink.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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