Catherines: I would give you a review if they were open!*I...

A Catherines customer review by GetHuman user GetHuman-321065 from November 9th, 2017

Background on GetHuman-321065's case

GetHuman: GetHuman-321065 - can you tell our other Catherines customers when your case took place?
GetHuman-321065: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to Catherines, and if so, how?
GetHuman-321065: I used the 800-489-3616 number I found for on the GetHuman Catherines customer phone number page I was on: Catherines Customer Service Phone Number
GetHuman: And which of these common Catherines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-321065 a list of common Catherines problems)
GetHuman-321065: "Complaint" was why I was trying to call.

GetHuman-321065's review of Catherines customer service

GetHuman: So how would you sum up your experience for GetHuman's Catherines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-321065: I would give you a review if they were open!*I am disappointed in *Catherine's for tricking me into getting a credit card I did not want. Wrong wrong wrong So no more shopping there.
GetHuman: Let's quantify your experience contacting Catherines. On a scale of 1 to 5, how easy is it go get help on a Catherines problem?
GetHuman-321065: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-321065: I'd give them a five out of five on communication.
GetHuman: And what about Catherines's ability to quickly and effectively address your problem?
GetHuman-321065: For that I would say three out of five.
GetHuman: And finally- any advice for other Catherines customers?
GetHuman-321065: Call them early in the day or late. Don't forget any personal or account information you might need for Catherines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-321065 taken from his Catherines customer service problem that occurred on November 6th, 2017.

Catherines

5.00 of 5 stars | 6 reviews

GetHuman-321065's Catherines Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Catherines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Catherines in any way.

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