Catherines: Julie answered and was very polite and helpful...
A Catherines customer review by GetHuman user ~Hailstorm from November 8th, 2017
Background on ~Hailstorm's case
GetHuman: ~Hailstorm - can you tell our other Catherines customers when your case took place?
~Hailstorm: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to Catherines, and if so, how?
GetHuman: And which of these common Catherines customer issues best describes the reason you wanted to talk to them?
(Shows ~Hailstorm a list of common Catherines problems)
~Hailstorm: "Track order" was why I was trying to call.
~Hailstorm's review of Catherines customer service
GetHuman: So how would you sum up your experience for GetHuman's Catherines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hailstorm: Julie answered and was very polite and helpful. I was calling to opt-out of the frequent phone calls & emails and she was very apologetic and kind. The phone * listed here is a scam (***-***-****) when called they ask for your social security *! The actual number for customer service is: *-***-***-****.
GetHuman: Let's quantify your experience contacting Catherines. On a scale of 1 to 5, how easy is it go get help on a Catherines problem?
~Hailstorm: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hailstorm: I'd give them a five out of five on communication.
GetHuman: And what about Catherines's ability to quickly and effectively address your problem?
~Hailstorm: For that I would say five out of five.
GetHuman: And finally- any advice for other Catherines customers?
~Hailstorm: Call them early in the day or late. Don't forget any personal or account information you might need for Catherines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hailstorm taken from his Catherines customer service problem that occurred on November 7th, 2017.