Cellularoutfitter.com: The gentleman who helped me was nice, but your...
A Cellularoutfitter.com customer review by GetHuman user ~M&T from November 21st, 2017
Background on ~M&T's case
GetHuman: ~M&T - can you tell our other Cellularoutfitter.com customers when your case took place?
~M&T: Yes I can. It was late at night, on November 14th.
GetHuman: Did you reach out to Cellularoutfitter.com, and if so, how?
GetHuman: And which of these common Cellularoutfitter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~M&T a list of common Cellularoutfitter.com problems)
~M&T: "Warranty claim" was why I was trying to call.
~M&T's review of Cellularoutfitter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cellularoutfitter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~M&T: The gentleman who helped me was nice, but your policy for returns are horrible... I didn't select any sort of express mode of shipping and you close to ** dollars! The quality of the merchandise is substandard and I was told I couldn't get a complete refund, AND I gave to pay to send the products back... How distasteful! * and I'm being nice...
GetHuman: Let's quantify your experience contacting Cellularoutfitter.com. On a scale of 1 to 5, how easy is it go get help on a Cellularoutfitter.com problem?
~M&T: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~M&T: I'd give them a three out of five on communication.
GetHuman: And what about Cellularoutfitter.com's ability to quickly and effectively address your problem?
~M&T: For that I would say two out of five.
GetHuman: And finally- any advice for other Cellularoutfitter.com customers?
~M&T: Call them early in the day or late. Don't forget any personal or account information you might need for Cellularoutfitter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~M&T taken from his Cellularoutfitter.com customer service problem that occurred on November 14th, 2017.