Central Maine Power: Did not answer my question and transfered me wh...
A Central Maine Power customer review by GetHuman user ~Debbie from November 5th, 2017
Background on ~Debbie's case
GetHuman: ~Debbie - can you tell our other Central Maine Power customers when your case took place?
~Debbie: Sure. It was morning, on October 30th.
GetHuman: Did you reach out to Central Maine Power, and if so, how?
GetHuman: And which of these common Central Maine Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Debbie a list of common Central Maine Power problems)
~Debbie: "Meter reading" was why I was trying to call.
~Debbie's review of Central Maine Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Central Maine Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debbie: Did not answer my question and transfered me which disconnected me. I need to start over very upset.
GetHuman: Let's quantify your experience contacting Central Maine Power. On a scale of 1 to 5, how easy is it go get help on a Central Maine Power problem?
~Debbie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debbie: I'd give them a three out of five on communication.
GetHuman: And what about Central Maine Power's ability to quickly and effectively address your problem?
~Debbie: For that I would say five out of five.
GetHuman: And finally- any advice for other Central Maine Power customers?
~Debbie: Call them early in the day or late. Don't forget any personal or account information you might need for Central Maine Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debbie taken from his Central Maine Power customer service problem that occurred on October 30th, 2017.