Chadwick's: I have YET TO RECEIVE MY ORDER from October...
A Chadwick's customer review by GetHuman user ~palmbeachkidz from November 8th, 2017
Background on ~palmbeachkidz's case
GetHuman: ~palmbeachkidz - can you tell our other Chadwick's customers when your case took place?
~palmbeachkidz: Yes. It was morning, on November 1st.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows ~palmbeachkidz a list of common Chadwick's problems)
~palmbeachkidz: "Change order" was why I was trying to call.
~palmbeachkidz's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~palmbeachkidz: I have YET TO RECEIVE MY ORDER from October!!!! When I call, I cannot get through to Customer Service. My billing charge is also wrong*over the amount it should be!), and when I tried to talk to billing, they told me they could not help me and kept switching me back to Customer Servic*e. I have shopped with them for over ** years and never has it been this bad. I am done!!!! I am going to file a complaint with the BBB, etc. I want my money back!
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
~palmbeachkidz: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~palmbeachkidz: I'd give them a three out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
~palmbeachkidz: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
~palmbeachkidz: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~palmbeachkidz taken from his Chadwick's customer service problem that occurred on November 1st, 2017.