Chadwick's: I too returned my merchandise but they are not...
A Chadwick's customer review by GetHuman user ~1310betsy from November 7th, 2017
Background on ~1310betsy's case
GetHuman: ~1310betsy - can you tell our other Chadwick's customers when your case took place?
~1310betsy: Yup. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows ~1310betsy a list of common Chadwick's problems)
~1310betsy: "Make a purchase" was why I was trying to call.
~1310betsy's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1310betsy: I too returned my merchandise but they are not crediting my credit card. As I read from someone else's post, my account mysteriously no longer shows that the order was returned. They are sureely in big financial trouble. I called today which is Thursday and told that the department that handles refunds is closed until Monday!
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
~1310betsy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1310betsy: I'd give them a five out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
~1310betsy: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
~1310betsy: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1310betsy taken from his Chadwick's customer service problem that occurred on October 31st, 2017.