Chadwick's: Yup. ** minutes wait the second call, ** minute...
A Chadwick's customer review by GetHuman user GetHuman-321185 from November 4th, 2017
Background on GetHuman-321185's case
GetHuman: GetHuman-321185 - can you tell our other Chadwick's customers when your case took place?
GetHuman-321185: Yes I can. It was afternoon, on October 26th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-321185 a list of common Chadwick's problems)
GetHuman-321185: "Returns" was why I was trying to call.
GetHuman-321185's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-321185: Yup. ** minutes wait the second call, ** minutes the first. The human I DID talk to said she had no idea why my item ordered ******* did not ship (I called her ********), but put me through to customer service on permenant hold. I never did get to talk to anyone in that department. Will never order anything from them ever again. The bridge is well and truely burned.
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-321185: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-321185: I'd give them a five out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-321185: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-321185: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-321185 taken from his Chadwick's customer service problem that occurred on October 26th, 2017.