Charley's Grilled Subs: Rude customer service

A Charley's Grilled Subs customer review by GetHuman user GetHuman-janayho from November 30th, 2017

Background on GetHuman-janayho's case

GetHuman: GetHuman-janayho - can you tell our other Charley's Grilled Subs customers when your case took place?
GetHuman-janayho: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Charley's Grilled Subs, and if so, how?
GetHuman-janayho: I used the 800-437-8325 number I found for on the GetHuman Charley's Grilled Subs customer phone number page I was on: Charley's Grilled Subs Customer Service Phone Number
GetHuman: And which of these common Charley's Grilled Subs customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-janayho a list of common Charley's Grilled Subs problems)
GetHuman-janayho: "Delivery problem" was why I was trying to call.

GetHuman-janayho's review of Charley's Grilled Subs customer service

GetHuman: So how would you sum up your experience for GetHuman's Charley's Grilled Subs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-janayho: Rude customer service
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-janayho: Employees were very rude and disrespectful
GetHuman: Let's quantify your experience contacting Charley's Grilled Subs. On a scale of 1 to 5, how easy is it go get help on a Charley's Grilled Subs problem?
GetHuman-janayho: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-janayho: I'd give them a five out of five on communication.
GetHuman: And what about Charley's Grilled Subs's ability to quickly and effectively address your problem?
GetHuman-janayho: For that I would say three out of five.
GetHuman: And finally- any advice for other Charley's Grilled Subs customers?
GetHuman-janayho: Call them early in the day or late. Don't forget any personal or account information you might need for Charley's Grilled Subs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-janayho taken from his Charley's Grilled Subs customer service problem that occurred on November 24th, 2017.

Charley's Grilled Subs

5.00 of 5 stars | 4 reviews

GetHuman-janayho's Charley's Grilled Subs Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Charley's Grilled Subs, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Charley's Grilled Subs in any way.

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