Charlotte Observer: the no. you say is best,connects with a girl th...
A Charlotte Observer customer review by GetHuman user ~bumpb01 from November 16th, 2017
Background on ~bumpb01's case
GetHuman: ~bumpb01 - can you tell our other Charlotte Observer customers when your case took place?
~bumpb01: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Charlotte Observer, and if so, how?
GetHuman: And which of these common Charlotte Observer customer issues best describes the reason you wanted to talk to them?
(Shows ~bumpb01 a list of common Charlotte Observer problems)
~bumpb01: "Delivery problem" was why I was trying to call.
~bumpb01's review of Charlotte Observer customer service
GetHuman: So how would you sum up your experience for GetHuman's Charlotte Observer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bumpb01: the no. you say is best,connects with a girl that the only thing she can do is extend my subscription,have never gotten any problem solved thru this venue,nor any otheri've tried, including the area mgr.and dist mgr. it shouldn't be so hard to take care of a delivery problem and i've had many.Extending a subscription doesn't help,just means I'm paying for a paper I never rec'd.You can look at my history and see how many times I've called and I haven't even called about papers left under adjoining stairs and around the corner from my entrance, I would cancel if you weren't the only paper in town
GetHuman: Let's quantify your experience contacting Charlotte Observer. On a scale of 1 to 5, how easy is it go get help on a Charlotte Observer problem?
~bumpb01: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bumpb01: I'd give them a one out of five on communication.
GetHuman: And what about Charlotte Observer's ability to quickly and effectively address your problem?
~bumpb01: For that I would say one out of five.
GetHuman: And finally- any advice for other Charlotte Observer customers?
~bumpb01: Call them early in the day or late. Don't forget any personal or account information you might need for Charlotte Observer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bumpb01 taken from his Charlotte Observer customer service problem that occurred on November 14th, 2017.