Chase Auto Finance: I spoke with Yasir and he could not have been m...
A Chase Auto Finance customer review by GetHuman user ~stephanie obrien from November 23rd, 2017
Background on ~stephanie obrien's case
GetHuman: ~stephanie obrien - can you tell our other Chase Auto Finance customers when your case took place?
~stephanie obrien: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~stephanie obrien a list of common Chase Auto Finance problems)
~stephanie obrien: "Make a payment" was why I was trying to call.
~stephanie obrien's review of Chase Auto Finance customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stephanie obrien: I spoke with Yasir and he could not have been more accommodating. Excellent, excellent service. Thank you for helping me find out where my payment book was so my my first payment could be made on time. Kudos!!!
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~stephanie obrien: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stephanie obrien: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~stephanie obrien: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~stephanie obrien: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Auto Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stephanie obrien taken from his Chase Auto Finance customer service problem that occurred on November 16th, 2017.