Chase Debit/Checking: Something seemed off about this number...when I...
A Chase Debit/Checking customer review by GetHuman user GetHuman-50284 from November 16th, 2017
Background on GetHuman-50284's case
GetHuman: GetHuman-50284 - can you tell our other Chase Debit/Checking customers when your case took place?
GetHuman-50284: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Chase Debit/Checking, and if so, how?
GetHuman: And which of these common Chase Debit/Checking customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50284 a list of common Chase Debit/Checking problems)
GetHuman-50284: "Question" was why I was trying to call.
GetHuman-50284's review of Chase Debit/Checking customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Debit/Checking customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50284: Something seemed off about this number...when I got an agent, she wanted me to read her my ** digit number and expiration date. She claimed to not have any of my information open on her computer. I told her that seemed fishy and she just said she understood. I hung up. I've never had Chase not verify my identity so this seemed off.
GetHuman: Let's quantify your experience contacting Chase Debit/Checking. On a scale of 1 to 5, how easy is it go get help on a Chase Debit/Checking problem?
GetHuman-50284: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50284: I'd give them a five out of five on communication.
GetHuman: And what about Chase Debit/Checking's ability to quickly and effectively address your problem?
GetHuman-50284: For that I would say four out of five.
GetHuman: And finally- any advice for other Chase Debit/Checking customers?
GetHuman-50284: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chase Debit/Checking to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50284 taken from his Chase Debit/Checking customer service problem that occurred on November 7th, 2017.