Chase Debit/Checking: They are holding my money hostage and I want it...
A Chase Debit/Checking customer review by GetHuman user GetHuman-leighjan from December 7th, 2017
Background on GetHuman-leighjan's case
GetHuman: GetHuman-leighjan - can you tell our other Chase Debit/Checking customers when your case took place?
GetHuman-leighjan: Yeah. It was afternoon, on December 4th.
GetHuman: Did you reach out to Chase Debit/Checking, and if so, how?
GetHuman: And which of these common Chase Debit/Checking customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-leighjan a list of common Chase Debit/Checking problems)
GetHuman-leighjan: "Complaint" was why I was trying to call.
GetHuman-leighjan's review of Chase Debit/Checking customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Debit/Checking customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-leighjan: They are holding my money hostage and I want it released I have provided everything they have asked for
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-leighjan: I have a business account, they made me register the business name which I did, they still won't release my accounts
GetHuman: Let's quantify your experience contacting Chase Debit/Checking. On a scale of 1 to 5, how easy is it go get help on a Chase Debit/Checking problem?
GetHuman-leighjan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-leighjan: I'd give them a five out of five on communication.
GetHuman: And what about Chase Debit/Checking's ability to quickly and effectively address your problem?
GetHuman-leighjan: For that I would say three out of five.
GetHuman: And finally- any advice for other Chase Debit/Checking customers?
GetHuman-leighjan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chase Debit/Checking to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-leighjan taken from his Chase Debit/Checking customer service problem that occurred on December 4th, 2017.