Chase: I want to open a bank acount from aboard. But i...
A Chase customer review by GetHuman user ~Swiss investor from November 21st, 2017
Background on ~Swiss investor's case
GetHuman: ~Swiss investor - can you tell our other Chase customers when your case took place?
~Swiss investor: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Chase, and if so, how?
GetHuman: And which of these common Chase customer issues best describes the reason you wanted to talk to them?
(Shows ~Swiss investor a list of common Chase problems)
~Swiss investor: "Account Access" was why I was trying to call.
~Swiss investor's review of Chase customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Swiss investor: I want to open a bank acount from aboard. But i havent a US adress yet. Its just impossible to make a contact by mail!!
GetHuman: Let's quantify your experience contacting Chase. On a scale of 1 to 5, how easy is it go get help on a Chase problem?
~Swiss investor: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Swiss investor: I'd give them a five out of five on communication.
GetHuman: And what about Chase's ability to quickly and effectively address your problem?
~Swiss investor: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase customers?
~Swiss investor: Call them early in the day or late. Don't forget any personal or account information you might need for Chase to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Swiss investor taken from his Chase customer service problem that occurred on November 14th, 2017.