Checkers: Ordered my food from the Stuart , FL location g...
A Checkers customer review by GetHuman user GetHuman-106814 from November 25th, 2017
Background on GetHuman-106814's case
GetHuman: GetHuman-106814 - can you tell our other Checkers customers when your case took place?
GetHuman-106814: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Checkers, and if so, how?
GetHuman: And which of these common Checkers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106814 a list of common Checkers problems)
GetHuman-106814: "Complaint" was why I was trying to call.
GetHuman-106814's review of Checkers customer service
GetHuman: So how would you sum up your experience for GetHuman's Checkers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106814: Ordered my food from the Stuart , FL location got to the window the guy asks if I want to add a apple pie I say yes , paid for my meal and apple pie . Got back to the office only to find no Apple pie that I paid for in my bag . Went back the next day ordered my food again got to the window and was asked again by a woman if I wanted to add an apple pie I told her I would but I asked for one yesterday paid for it and never got . She replied "oh well that was yesterday do you want one or not ?". I looked at her like she was nuts and drove away . **Terrible customer service over an apple pie .
GetHuman: Let's quantify your experience contacting Checkers. On a scale of 1 to 5, how easy is it go get help on a Checkers problem?
GetHuman-106814: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106814: I'd give them a one out of five on communication.
GetHuman: And what about Checkers's ability to quickly and effectively address your problem?
GetHuman-106814: For that I would say four out of five.
GetHuman: And finally- any advice for other Checkers customers?
GetHuman-106814: Call them early in the day or late. Don't forget any personal or account information you might need for Checkers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106814 taken from his Checkers customer service problem that occurred on November 20th, 2017.