Checks in the Mail: First time I used them. I wasn't happy with th...
A Checks in the Mail customer review by GetHuman user ~anonymous from November 22nd, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Checks in the Mail customers when your case took place?
~anonymous: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Checks in the Mail, and if so, how?
GetHuman: And which of these common Checks in the Mail customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Checks in the Mail problems)
~anonymous: "None of those really matches why I wanted to call Checks in the Mail that day." was why I was trying to call.
~anonymous's review of Checks in the Mail customer service
GetHuman: So how would you sum up your experience for GetHuman's Checks in the Mail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: First time I used them. I wasn't happy with the checks so they replaced all of them at no cost to me. They didn't have to do this. Can't get better customer service. They know how to keep someone so that they'll come back
GetHuman: Let's quantify your experience contacting Checks in the Mail. On a scale of 1 to 5, how easy is it go get help on a Checks in the Mail problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Checks in the Mail's ability to quickly and effectively address your problem?
~anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Checks in the Mail customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Checks in the Mail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Checks in the Mail customer service problem that occurred on November 13th, 2017.