Chevrolet: How can a **** Malibu break down affter have it...
A Chevrolet customer review by GetHuman user ~Adams from November 28th, 2017
Background on ~Adams's case
GetHuman: ~Adams - can you tell our other Chevrolet customers when your case took place?
~Adams: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Chevrolet, and if so, how?
GetHuman: And which of these common Chevrolet customer issues best describes the reason you wanted to talk to them?
(Shows ~Adams a list of common Chevrolet problems)
~Adams: "Returns" was why I was trying to call.
~Adams's review of Chevrolet customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevrolet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Adams: How can a **** Malibu break down affter have it at the service center to have my service done it was nevor done after a week ago it came to mind after i went to go get my car and it would not star road side service told me all my reservoirs was empty.check engine light came on and wouldn't turn over i been crying for a wile now i really need to talk to someone
GetHuman: Let's quantify your experience contacting Chevrolet. On a scale of 1 to 5, how easy is it go get help on a Chevrolet problem?
~Adams: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Adams: I'd give them a one out of five on communication.
GetHuman: And what about Chevrolet's ability to quickly and effectively address your problem?
~Adams: For that I would say five out of five.
GetHuman: And finally- any advice for other Chevrolet customers?
~Adams: Call them early in the day or late. Don't forget any personal or account information you might need for Chevrolet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Adams taken from his Chevrolet customer service problem that occurred on November 21st, 2017.