Chevrolet: workers did not speak English. We were told a m...
A Chevrolet customer review by GetHuman user ~idaho owner from November 28th, 2017
Background on ~idaho owner's case
GetHuman: ~idaho owner - can you tell our other Chevrolet customers when your case took place?
~idaho owner: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Chevrolet, and if so, how?
GetHuman: And which of these common Chevrolet customer issues best describes the reason you wanted to talk to them?
(Shows ~idaho owner a list of common Chevrolet problems)
~idaho owner: "Repairs" was why I was trying to call.
~idaho owner's review of Chevrolet customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevrolet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~idaho owner: workers did not speak English. We were told a manager would call us back. We never received a call-back
GetHuman: Let's quantify your experience contacting Chevrolet. On a scale of 1 to 5, how easy is it go get help on a Chevrolet problem?
~idaho owner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~idaho owner: I'd give them a five out of five on communication.
GetHuman: And what about Chevrolet's ability to quickly and effectively address your problem?
~idaho owner: For that I would say one out of five.
GetHuman: And finally- any advice for other Chevrolet customers?
~idaho owner: Call them early in the day or late. Don't forget any personal or account information you might need for Chevrolet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~idaho owner taken from his Chevrolet customer service problem that occurred on November 21st, 2017.