Chex Systems: When I called this number I actually got a rep...

A Chex Systems customer review by GetHuman user ~Bondservant from November 24th, 2017

Background on ~Bondservant's case

GetHuman: ~Bondservant - can you tell our other Chex Systems customers when your case took place?
~Bondservant: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Chex Systems, and if so, how?
~Bondservant: I used the 800-513-7125 number I found for on the GetHuman Chex Systems customer phone number page I was on: Chex Systems Customer Service Phone Number
GetHuman: And which of these common Chex Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Bondservant a list of common Chex Systems problems)
~Bondservant: "None of those really matches why I wanted to call Chex Systems that day." was why I was trying to call.

~Bondservant's review of Chex Systems customer service

GetHuman: So how would you sum up your experience for GetHuman's Chex Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bondservant: When I called this number I actually got a representative within *min. I wasn't really expecting someone to pick up because I didn't think by calling this ph* was real. *However it is real,, Call the number now!*resolution solved.
GetHuman: Let's quantify your experience contacting Chex Systems. On a scale of 1 to 5, how easy is it go get help on a Chex Systems problem?
~Bondservant: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bondservant: I'd give them a two out of five on communication.
GetHuman: And what about Chex Systems's ability to quickly and effectively address your problem?
~Bondservant: For that I would say five out of five.
GetHuman: And finally- any advice for other Chex Systems customers?
~Bondservant: Call them early in the day or late. Don't forget any personal or account information you might need for Chex Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bondservant taken from his Chex Systems customer service problem that occurred on November 18th, 2017.

Chex Systems

3.29 of 5 stars | 80 reviews

~Bondservant's Chex Systems Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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