Chico's: Donna M. at the Germantown store is wonderful i...
A Chico's customer review by GetHuman user ~Anne from November 16th, 2017
Background on ~Anne's case
GetHuman: ~Anne - can you tell our other Chico's customers when your case took place?
~Anne: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Anne a list of common Chico's problems)
~Anne: "Complaint" was why I was trying to call.
~Anne's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anne: Donna M. at the Germantown store is wonderful in every way--helpful, knowledgeable, funny, and has the ability to make the customer feel special and not a bother. I will always ask for her in the future and time my shopping to her work schedule.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Anne: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anne: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Anne: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Anne: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anne taken from his Chico's customer service problem that occurred on November 12th, 2017.