Children's Place: I have called * times, * different days, waited...
A Children's Place customer review by GetHuman user ~disappointed from November 25th, 2017
Background on ~disappointed's case
GetHuman: ~disappointed - can you tell our other Children's Place customers when your case took place?
~disappointed: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Children's Place, and if so, how?
GetHuman: And which of these common Children's Place customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed a list of common Children's Place problems)
~disappointed: "Returns" was why I was trying to call.
~disappointed's review of Children's Place customer service
GetHuman: So how would you sum up your experience for GetHuman's Children's Place customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed: I have called * times, * different days, waited on hold for ** mins and NEVER spoke to anyone! Emailed twice, it's been close to * days since the first email and still no response. I love shopping in your store but your online services are horrible and have to fix this. It's just not fair to the customer.
GetHuman: Let's quantify your experience contacting Children's Place. On a scale of 1 to 5, how easy is it go get help on a Children's Place problem?
~disappointed: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed: I'd give them a five out of five on communication.
GetHuman: And what about Children's Place's ability to quickly and effectively address your problem?
~disappointed: For that I would say five out of five.
GetHuman: And finally- any advice for other Children's Place customers?
~disappointed: Call them early in the day or late. Don't forget any personal or account information you might need for Children's Place to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed taken from his Children's Place customer service problem that occurred on November 22nd, 2017.