China Southern Airlines: I am from Mauritius ,I would like to get quotat...
A China Southern Airlines customer review by GetHuman user ~Rama Naidu from November 22nd, 2017
Background on ~Rama Naidu's case
GetHuman: ~Rama Naidu - can you tell our other China Southern Airlines customers when your case took place?
~Rama Naidu: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to China Southern Airlines, and if so, how?
GetHuman: And which of these common China Southern Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Rama Naidu a list of common China Southern Airlines problems)
~Rama Naidu: "Missing item" was why I was trying to call.
~Rama Naidu's review of China Southern Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's China Southern Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rama Naidu: I am from Mauritius ,I would like to get quotation for air freight from Mauritius to Shenzhen,but no contact number
GetHuman: Let's quantify your experience contacting China Southern Airlines. On a scale of 1 to 5, how easy is it go get help on a China Southern Airlines problem?
~Rama Naidu: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rama Naidu: I'd give them a five out of five on communication.
GetHuman: And what about China Southern Airlines's ability to quickly and effectively address your problem?
~Rama Naidu: For that I would say five out of five.
GetHuman: And finally- any advice for other China Southern Airlines customers?
~Rama Naidu: Call them early in the day or late. Don't forget any personal or account information you might need for China Southern Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rama Naidu taken from his China Southern Airlines customer service problem that occurred on November 16th, 2017.
China Southern Airlines
3.50 of 5 stars | 25 reviews
~Rama Naidu's China Southern Airlines Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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