Issue with Chipotle Mexican Grill, Inc.

A Chipotle Mexican Grill, Inc. customer review by GetHuman user GetHuman-lawlerso from December 5th, 2017

Background on GetHuman-lawlerso's case

GetHuman: GetHuman-lawlerso - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
GetHuman-lawlerso: Sure. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
GetHuman-lawlerso: I used the 303-595-4000 number I found for on the GetHuman Chipotle Mexican Grill, Inc. customer phone number page I was on: Chipotle Mexican Grill, Inc. Customer Service Phone Number
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lawlerso a list of common Chipotle Mexican Grill, Inc. problems)
GetHuman-lawlerso: "Make a reservation" was why I was trying to call.

GetHuman-lawlerso's review of Chipotle Mexican Grill, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lawlerso: Issue with Chipotle Mexican Grill, Inc.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-lawlerso: A large catering order not ready on time. Terrible customer service
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
GetHuman-lawlerso: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lawlerso: I'd give them a four out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
GetHuman-lawlerso: For that I would say three out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
GetHuman-lawlerso: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lawlerso taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on December 3rd, 2017.

Chipotle Mexican Grill, Inc.

1.85 of 5 stars | 106 reviews

GetHuman-lawlerso's Chipotle Mexican Grill, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chipotle Mexican Grill, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chipotle Mexican Grill, Inc. in any way.

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