Chipotle Mexican Grill, Inc.: Food is great depending on the staff. However...
A Chipotle Mexican Grill, Inc. customer review by GetHuman user ~gvp501 from November 27th, 2017
Background on ~gvp501's case
GetHuman: ~gvp501 - can you tell our other Chipotle Mexican Grill, Inc. customers when your case took place?
~gvp501: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to Chipotle Mexican Grill, Inc., and if so, how?
GetHuman: And which of these common Chipotle Mexican Grill, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~gvp501 a list of common Chipotle Mexican Grill, Inc. problems)
~gvp501: "Overcharge/Strange charge" was why I was trying to call.
~gvp501's review of Chipotle Mexican Grill, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Chipotle Mexican Grill, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gvp501: Food is great depending on the staff. However, tired of having to pick out little black pieces of burnt food or charcoal while eating. Disgusting!
GetHuman: Let's quantify your experience contacting Chipotle Mexican Grill, Inc.. On a scale of 1 to 5, how easy is it go get help on a Chipotle Mexican Grill, Inc. problem?
~gvp501: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gvp501: I'd give them a five out of five on communication.
GetHuman: And what about Chipotle Mexican Grill, Inc.'s ability to quickly and effectively address your problem?
~gvp501: For that I would say four out of five.
GetHuman: And finally- any advice for other Chipotle Mexican Grill, Inc. customers?
~gvp501: Call them early in the day or late. Don't forget any personal or account information you might need for Chipotle Mexican Grill, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gvp501 taken from his Chipotle Mexican Grill, Inc. customer service problem that occurred on November 24th, 2017.