Choxi: I just gave a very detailed review of being ver...

A Choxi customer review by GetHuman user GetHuman-76224 from November 23rd, 2017

Background on GetHuman-76224's case

GetHuman: GetHuman-76224 - can you tell our other Choxi customers when your case took place?
GetHuman-76224: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman-76224: I used a phone number I found on the GetHuman Choxi customer service contact info page: Contact Choxi Customer Service
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-76224 a list of common Choxi problems)
GetHuman-76224: "Warranty claim" was why I was trying to call.

GetHuman-76224's review of Choxi customer service

GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-76224: I just gave a very detailed review of being very pleased but when I was trying to submit it it just flew away instead, now that needs to be fixed for I would still be happy if I could have sent that one to you instead of my having to re-do what I should not have to I just don't like do overs. Plus I had said some really nice all true things about how i enjoyed doing business with you many many times always ***% pleased always great service, allows me to trust you. That is what is * one with me. And why I keep coming back. So Please DO Continue for it is very rare to find on line businesses care to give. I do not go back to them Thank You All at Nomorerack. I Appreciate A Lot You Having this Great Service Help for me to count on when ever the need.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
GetHuman-76224: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-76224: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
GetHuman-76224: For that I would say three out of five.
GetHuman: And finally- any advice for other Choxi customers?
GetHuman-76224: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-76224 taken from his Choxi customer service problem that occurred on November 20th, 2017.

Choxi

3.83 of 5 stars | 122 reviews

GetHuman-76224's Choxi Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Choxi, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Choxi in any way.

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