Christmascentral.com: They told me my order was on it's way twice, wh...
A Christmascentral.com customer review by GetHuman user ~O. Estep from November 25th, 2017
Background on ~O. Estep's case
GetHuman: ~O. Estep - can you tell our other Christmascentral.com customers when your case took place?
~O. Estep: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to Christmascentral.com, and if so, how?
GetHuman: And which of these common Christmascentral.com customer issues best describes the reason you wanted to talk to them?
(Shows ~O. Estep a list of common Christmascentral.com problems)
~O. Estep: "Change order" was why I was trying to call.
~O. Estep's review of Christmascentral.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Christmascentral.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~O. Estep: They told me my order was on it's way twice, when in reality, it didn't leave the warehouse! Now trying to get my money back had been a nightmare!!!
GetHuman: Let's quantify your experience contacting Christmascentral.com. On a scale of 1 to 5, how easy is it go get help on a Christmascentral.com problem?
~O. Estep: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~O. Estep: I'd give them a four out of five on communication.
GetHuman: And what about Christmascentral.com's ability to quickly and effectively address your problem?
~O. Estep: For that I would say one out of five.
GetHuman: And finally- any advice for other Christmascentral.com customers?
~O. Estep: Call them early in the day or late. Don't forget any personal or account information you might need for Christmascentral.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~O. Estep taken from his Christmascentral.com customer service problem that occurred on November 22nd, 2017.
Christmascentral.com
1.00 of 5 stars | 6 reviews
~O. Estep's Christmascentral.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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