Christmascentral.com: This site as great customer service, and I was...
A Christmascentral.com customer review by GetHuman user ~ChrisP5 from November 15th, 2017
Background on ~ChrisP5's case
GetHuman: ~ChrisP5 - can you tell our other Christmascentral.com customers when your case took place?
~ChrisP5: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Christmascentral.com, and if so, how?
GetHuman: And which of these common Christmascentral.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ChrisP5 a list of common Christmascentral.com problems)
~ChrisP5: "Overcharge/Strange charge" was why I was trying to call.
~ChrisP5's review of Christmascentral.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Christmascentral.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ChrisP5: This site as great customer service, and I was very pleased with my purchase. Even though I did have a slight mix-up with my order, they took care of it right away, and their staff is very friendly. They also have thousands of great products at excellent prices and are worth checking out.
GetHuman: Let's quantify your experience contacting Christmascentral.com. On a scale of 1 to 5, how easy is it go get help on a Christmascentral.com problem?
~ChrisP5: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ChrisP5: I'd give them a one out of five on communication.
GetHuman: And what about Christmascentral.com's ability to quickly and effectively address your problem?
~ChrisP5: For that I would say four out of five.
GetHuman: And finally- any advice for other Christmascentral.com customers?
~ChrisP5: Call them early in the day or late. Don't forget any personal or account information you might need for Christmascentral.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ChrisP5 taken from his Christmascentral.com customer service problem that occurred on November 9th, 2017.
Christmascentral.com
1.00 of 5 stars | 6 reviews
~ChrisP5's Christmascentral.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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