Chrysler Group: Guy took my information and told me that a mana...
A Chrysler Group customer review by GetHuman user ~broke ram from November 14th, 2017
Background on ~broke ram's case
GetHuman: ~broke ram - can you tell our other Chrysler Group customers when your case took place?
~broke ram: Sure. It was afternoon, on November 4th.
GetHuman: Did you reach out to Chrysler Group, and if so, how?
GetHuman: And which of these common Chrysler Group customer issues best describes the reason you wanted to talk to them?
(Shows ~broke ram a list of common Chrysler Group problems)
~broke ram: "Returns" was why I was trying to call.
~broke ram's review of Chrysler Group customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~broke ram: Guy took my information and told me that a manager would contact me. Could take up to a full business day. ?????
GetHuman: Let's quantify your experience contacting Chrysler Group. On a scale of 1 to 5, how easy is it go get help on a Chrysler Group problem?
~broke ram: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~broke ram: I'd give them a one out of five on communication.
GetHuman: And what about Chrysler Group's ability to quickly and effectively address your problem?
~broke ram: For that I would say two out of five.
GetHuman: And finally- any advice for other Chrysler Group customers?
~broke ram: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~broke ram taken from his Chrysler Group customer service problem that occurred on November 4th, 2017.