Chrysler Group: No wait, very friendly represent. Helped me to...

A Chrysler Group customer review by GetHuman user GetHuman-313488 from November 22nd, 2017

Background on GetHuman-313488's case

GetHuman: GetHuman-313488 - can you tell our other Chrysler Group customers when your case took place?
GetHuman-313488: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Chrysler Group, and if so, how?
GetHuman-313488: I used the 800-247-9753 number I found for on the GetHuman Chrysler Group customer phone number page I was on: Chrysler Group Customer Service Phone Number
GetHuman: And which of these common Chrysler Group customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-313488 a list of common Chrysler Group problems)
GetHuman-313488: "Complaint" was why I was trying to call.

GetHuman-313488's review of Chrysler Group customer service

GetHuman: So how would you sum up your experience for GetHuman's Chrysler Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-313488: No wait, very friendly represent. Helped me to address the problem and put me in touch with a chrysler represent. immediately.
GetHuman: Let's quantify your experience contacting Chrysler Group. On a scale of 1 to 5, how easy is it go get help on a Chrysler Group problem?
GetHuman-313488: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-313488: I'd give them a five out of five on communication.
GetHuman: And what about Chrysler Group's ability to quickly and effectively address your problem?
GetHuman-313488: For that I would say four out of five.
GetHuman: And finally- any advice for other Chrysler Group customers?
GetHuman-313488: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-313488 taken from his Chrysler Group customer service problem that occurred on November 13th, 2017.

Chrysler Group

2.60 of 5 stars | 36 reviews

GetHuman-313488's Chrysler Group Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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