Cincinnati Enquirer: System called back. Call was not transferred...
A Cincinnati Enquirer customer review by GetHuman user ~ from November 15th, 2017
Background on ~ 's case
GetHuman: ~ - can you tell our other Cincinnati Enquirer customers when your case took place?
~ : Sure. It was evening, on November 8th.
GetHuman: Did you reach out to Cincinnati Enquirer, and if so, how?
GetHuman: And which of these common Cincinnati Enquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~ a list of common Cincinnati Enquirer problems)
~ : "Cancel subscription" was why I was trying to call.
~ 's review of Cincinnati Enquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Cincinnati Enquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ : System called back. Call was not transferred - simply dropped call. Tried this twice and dropped. Also tried waiting on line and it was dropped too.
GetHuman: Let's quantify your experience contacting Cincinnati Enquirer. On a scale of 1 to 5, how easy is it go get help on a Cincinnati Enquirer problem?
~ : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ : I'd give them a five out of five on communication.
GetHuman: And what about Cincinnati Enquirer's ability to quickly and effectively address your problem?
~ : For that I would say four out of five.
GetHuman: And finally- any advice for other Cincinnati Enquirer customers?
~ : Call them early in the day or late. Don't forget any personal or account information you might need for Cincinnati Enquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ taken from his Cincinnati Enquirer customer service problem that occurred on November 8th, 2017.