Cincinnati Enquirer: employees at the enquirer could care less if yo...

A Cincinnati Enquirer customer review by GetHuman user ~hsb from November 19th, 2017

Background on ~hsb's case

GetHuman: ~hsb - can you tell our other Cincinnati Enquirer customers when your case took place?
~hsb: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Cincinnati Enquirer, and if so, how?
~hsb: I used the 800-876-4500 number I found for on the GetHuman Cincinnati Enquirer customer phone number page I was on: Cincinnati Enquirer Customer Service Phone Number
GetHuman: And which of these common Cincinnati Enquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~hsb a list of common Cincinnati Enquirer problems)
~hsb: "Delivery problem" was why I was trying to call.

~hsb's review of Cincinnati Enquirer customer service

GetHuman: So how would you sum up your experience for GetHuman's Cincinnati Enquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hsb: employees at the enquirer could care less if you subscribe or not. nice people who don't give a **** about much.
GetHuman: Let's quantify your experience contacting Cincinnati Enquirer. On a scale of 1 to 5, how easy is it go get help on a Cincinnati Enquirer problem?
~hsb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hsb: I'd give them a five out of five on communication.
GetHuman: And what about Cincinnati Enquirer's ability to quickly and effectively address your problem?
~hsb: For that I would say three out of five.
GetHuman: And finally- any advice for other Cincinnati Enquirer customers?
~hsb: Call them early in the day or late. Don't forget any personal or account information you might need for Cincinnati Enquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hsb taken from his Cincinnati Enquirer customer service problem that occurred on November 12th, 2017.

Cincinnati Enquirer

2.50 of 5 stars | 16 reviews

~hsb's Cincinnati Enquirer Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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