Citi - Thank You Rewards: not only are point products WAY overpriced, cit...
A Citi - Thank You Rewards customer review by GetHuman user ~mygardengnome from November 6th, 2017
Background on ~mygardengnome's case
GetHuman: ~mygardengnome - can you tell our other Citi - Thank You Rewards customers when your case took place?
~mygardengnome: Yes I can. It was morning, on October 27th.
GetHuman: Did you reach out to Citi - Thank You Rewards, and if so, how?
GetHuman: And which of these common Citi - Thank You Rewards customer issues best describes the reason you wanted to talk to them?
(Shows ~mygardengnome a list of common Citi - Thank You Rewards problems)
~mygardengnome: "Setup an account" was why I was trying to call.
~mygardengnome's review of Citi - Thank You Rewards customer service
GetHuman: So how would you sum up your experience for GetHuman's Citi - Thank You Rewards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mygardengnome: not only are point products WAY overpriced, citi now makes it even harder to get to your own pts. RIPOFF!!!
GetHuman: Let's quantify your experience contacting Citi - Thank You Rewards. On a scale of 1 to 5, how easy is it go get help on a Citi - Thank You Rewards problem?
~mygardengnome: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mygardengnome: I'd give them a four out of five on communication.
GetHuman: And what about Citi - Thank You Rewards's ability to quickly and effectively address your problem?
~mygardengnome: For that I would say three out of five.
GetHuman: And finally- any advice for other Citi - Thank You Rewards customers?
~mygardengnome: Call them early in the day or late. Don't forget any personal or account information you might need for Citi - Thank You Rewards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mygardengnome taken from his Citi - Thank You Rewards customer service problem that occurred on October 27th, 2017.
Citi - Thank You Rewards
1.00 of 5 stars | 1 reviews
~mygardengnome's Citi - Thank You Rewards Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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