Classmates.com: Would not give **.** credit at first. Then afte...

A Classmates.com customer review by GetHuman user GetHuman-375856 from November 26th, 2017

Background on GetHuman-375856's case

GetHuman: GetHuman-375856 - can you tell our other Classmates.com customers when your case took place?
GetHuman-375856: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Classmates.com, and if so, how?
GetHuman-375856: I used the 206-301-5700 number I found for on the GetHuman Classmates.com customer phone number page I was on: Classmates.com Customer Service Phone Number
GetHuman: And which of these common Classmates.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-375856 a list of common Classmates.com problems)
GetHuman-375856: "Problem With the App" was why I was trying to call.

GetHuman-375856's review of Classmates.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Classmates.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-375856: Would not give **.** credit at first. Then after talking for awhile I got **.** cent credit took off some for not calling faster.
GetHuman: Let's quantify your experience contacting Classmates.com. On a scale of 1 to 5, how easy is it go get help on a Classmates.com problem?
GetHuman-375856: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-375856: I'd give them a one out of five on communication.
GetHuman: And what about Classmates.com's ability to quickly and effectively address your problem?
GetHuman-375856: For that I would say five out of five.
GetHuman: And finally- any advice for other Classmates.com customers?
GetHuman-375856: Call them early in the day or late. Don't forget any personal or account information you might need for Classmates.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-375856 taken from his Classmates.com customer service problem that occurred on November 25th, 2017.

Classmates.com

2.67 of 5 stars | 133 reviews
Classmates.com ReviewsClassmates.com's Phone NumberAll Classmates.com contact info

GetHuman-375856's Classmates.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Classmates.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Classmates.com in any way.

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