Cleco Power LLC: Cleco has worst customer service. There is...
A Cleco Power LLC customer review by GetHuman user ~Soulmates from November 12th, 2017
Background on ~Soulmates's case
GetHuman: ~Soulmates - can you tell our other Cleco Power LLC customers when your case took place?
~Soulmates: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Cleco Power LLC, and if so, how?
GetHuman: And which of these common Cleco Power LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~Soulmates a list of common Cleco Power LLC problems)
~Soulmates: "Book appointment" was why I was trying to call.
~Soulmates's review of Cleco Power LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's Cleco Power LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Soulmates: Cleco has worst customer service. There is (*) Crate Merdal tree off *rd Ave & Bogue Falaya Ave on Line. The Line is not broken tree just fell over. They charge you out ragious bill but quality of servbice is **** poor. That has been since Katrine (*) years ago and I see nothing has changed. I think its all about the rich neighborhoods and money and forget about the poor people in small areas.
GetHuman: Let's quantify your experience contacting Cleco Power LLC. On a scale of 1 to 5, how easy is it go get help on a Cleco Power LLC problem?
~Soulmates: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Soulmates: I'd give them a two out of five on communication.
GetHuman: And what about Cleco Power LLC's ability to quickly and effectively address your problem?
~Soulmates: For that I would say five out of five.
GetHuman: And finally- any advice for other Cleco Power LLC customers?
~Soulmates: Call them early in the day or late. Don't forget any personal or account information you might need for Cleco Power LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Soulmates taken from his Cleco Power LLC customer service problem that occurred on November 4th, 2017.