Cleco Power LLC: No one got back to me about the power surge tha...
A Cleco Power LLC customer review by GetHuman user ~jdvk53 from November 20th, 2017
Background on ~jdvk53's case
GetHuman: ~jdvk53 - can you tell our other Cleco Power LLC customers when your case took place?
~jdvk53: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Cleco Power LLC, and if so, how?
GetHuman: And which of these common Cleco Power LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~jdvk53 a list of common Cleco Power LLC problems)
~jdvk53: "Cancel service" was why I was trying to call.
~jdvk53's review of Cleco Power LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's Cleco Power LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jdvk53: No one got back to me about the power surge that ruined three transformers and circuit board for the third time and cleco needs to pay for them to my air and heat. Someones needs to call me *** ******* Jane Villere u have faulty equipment cause this keeps happening over and over I am fed up.
GetHuman: Let's quantify your experience contacting Cleco Power LLC. On a scale of 1 to 5, how easy is it go get help on a Cleco Power LLC problem?
~jdvk53: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jdvk53: I'd give them a two out of five on communication.
GetHuman: And what about Cleco Power LLC's ability to quickly and effectively address your problem?
~jdvk53: For that I would say three out of five.
GetHuman: And finally- any advice for other Cleco Power LLC customers?
~jdvk53: Call them early in the day or late. Don't forget any personal or account information you might need for Cleco Power LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jdvk53 taken from his Cleco Power LLC customer service problem that occurred on November 17th, 2017.