ClickBank: The customer service representative hung up on...
A ClickBank customer review by GetHuman user GetHuman-402736 from November 22nd, 2017
Background on GetHuman-402736's case
GetHuman: GetHuman-402736 - can you tell our other ClickBank customers when your case took place?
GetHuman-402736: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to ClickBank, and if so, how?
GetHuman: And which of these common ClickBank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402736 a list of common ClickBank problems)
GetHuman-402736: "Setup service" was why I was trying to call.
GetHuman-402736's review of ClickBank customer service
GetHuman: So how would you sum up your experience for GetHuman's ClickBank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402736: The customer service representative hung up on me when I asked for her name, wouldn't let me speak, and was very defensive.
GetHuman: Let's quantify your experience contacting ClickBank. On a scale of 1 to 5, how easy is it go get help on a ClickBank problem?
GetHuman-402736: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402736: I'd give them a two out of five on communication.
GetHuman: And what about ClickBank's ability to quickly and effectively address your problem?
GetHuman-402736: For that I would say five out of five.
GetHuman: And finally- any advice for other ClickBank customers?
GetHuman-402736: Call them early in the day or late. Don't forget any personal or account information you might need for ClickBank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402736 taken from his ClickBank customer service problem that occurred on November 18th, 2017.