Clickinks.com: Clickinks is disgusting. I ordered a lot of ink...
A Clickinks.com customer review by GetHuman user GetHuman-belhuep from November 30th, 2017
Background on GetHuman-belhuep's case
GetHuman: GetHuman-belhuep - can you tell our other Clickinks.com customers when your case took place?
GetHuman-belhuep: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to Clickinks.com, and if so, how?
GetHuman: And which of these common Clickinks.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-belhuep a list of common Clickinks.com problems)
GetHuman-belhuep: "Warranty claim" was why I was trying to call.
GetHuman-belhuep's review of Clickinks.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Clickinks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-belhuep: Clickinks is disgusting. I ordered a lot of ink for my new Epson XP****. The inks were not compatible with the printer—Epson is going to work hard to make sure of that. ClinkInks has you do their own version of voodoo to get your printer to recognize their ink cartridges. It includes turning off your computer and then re-installing each cartridge separately, turning the power off between cartridges. I did. No go. Then ClickInks tells you to phone them for more support. Again, no go—you'll be waiting until Jesus comes back. I will never order from Clickinks again.
GetHuman: Let's quantify your experience contacting Clickinks.com. On a scale of 1 to 5, how easy is it go get help on a Clickinks.com problem?
GetHuman-belhuep: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-belhuep: I'd give them a one out of five on communication.
GetHuman: And what about Clickinks.com's ability to quickly and effectively address your problem?
GetHuman-belhuep: For that I would say two out of five.
GetHuman: And finally- any advice for other Clickinks.com customers?
GetHuman-belhuep: Call them early in the day or late. Don't forget any personal or account information you might need for Clickinks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-belhuep taken from his Clickinks.com customer service problem that occurred on November 20th, 2017.