Clickinks.com: I ordered ink in Jan. It was wrong when I recei...
A Clickinks.com customer review by GetHuman user ~Barbara from November 26th, 2017
Background on ~Barbara 's case
GetHuman: ~Barbara - can you tell our other Clickinks.com customers when your case took place?
~Barbara : Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Clickinks.com, and if so, how?
GetHuman: And which of these common Clickinks.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara a list of common Clickinks.com problems)
~Barbara : "Track order" was why I was trying to call.
~Barbara 's review of Clickinks.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Clickinks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara : I ordered ink in Jan. It was wrong when I received it. I sent it back, Still waiting for my new order which took over a month for me to get credit. You guys used to be good.What the **** happened?? All I want is the right ink and for it to arrive.Then I can say good bye for good!!
GetHuman: Let's quantify your experience contacting Clickinks.com. On a scale of 1 to 5, how easy is it go get help on a Clickinks.com problem?
~Barbara : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara : I'd give them a three out of five on communication.
GetHuman: And what about Clickinks.com's ability to quickly and effectively address your problem?
~Barbara : For that I would say four out of five.
GetHuman: And finally- any advice for other Clickinks.com customers?
~Barbara : Call them early in the day or late. Don't forget any personal or account information you might need for Clickinks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara taken from his Clickinks.com customer service problem that occurred on November 23rd, 2017.