Clockparts.com: I NEVER HEARD FROM THEM! ORDERED IN OCTOBER AND...
A Clockparts.com customer review by GetHuman user GetHuman-256831 from November 13th, 2017
Background on GetHuman-256831's case
GetHuman: GetHuman-256831 - can you tell our other Clockparts.com customers when your case took place?
GetHuman-256831: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Clockparts.com, and if so, how?
GetHuman: And which of these common Clockparts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256831 a list of common Clockparts.com problems)
GetHuman-256831: "Change order" was why I was trying to call.
GetHuman-256831's review of Clockparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Clockparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256831: I NEVER HEARD FROM THEM! ORDERED IN OCTOBER AND IS NOW DECEMBER! TRIED TO CONTACT THEM MULTIPLE TIMES WITH NO RESPONSE
GetHuman: Let's quantify your experience contacting Clockparts.com. On a scale of 1 to 5, how easy is it go get help on a Clockparts.com problem?
GetHuman-256831: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256831: I'd give them a two out of five on communication.
GetHuman: And what about Clockparts.com's ability to quickly and effectively address your problem?
GetHuman-256831: For that I would say one out of five.
GetHuman: And finally- any advice for other Clockparts.com customers?
GetHuman-256831: Call them early in the day or late. Don't forget any personal or account information you might need for Clockparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256831 taken from his Clockparts.com customer service problem that occurred on November 7th, 2017.