Coast-stores.com: this number brings you to a pre-recorded messag...
A Coast-stores.com customer review by GetHuman user ~kaliedub from November 16th, 2017
Background on ~kaliedub's case
GetHuman: ~kaliedub - can you tell our other Coast-stores.com customers when your case took place?
~kaliedub: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Coast-stores.com, and if so, how?
GetHuman: And which of these common Coast-stores.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kaliedub a list of common Coast-stores.com problems)
~kaliedub: "Cancel order" was why I was trying to call.
~kaliedub's review of Coast-stores.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Coast-stores.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kaliedub: this number brings you to a pre-recorded message stating that they are only dealing with email enquiries and there was no option to talk to anyone regarding an urgent problem i am having with trying to cancel a duplicate order before it is dispatched.
GetHuman: Let's quantify your experience contacting Coast-stores.com. On a scale of 1 to 5, how easy is it go get help on a Coast-stores.com problem?
~kaliedub: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kaliedub: I'd give them a three out of five on communication.
GetHuman: And what about Coast-stores.com's ability to quickly and effectively address your problem?
~kaliedub: For that I would say four out of five.
GetHuman: And finally- any advice for other Coast-stores.com customers?
~kaliedub: Call them early in the day or late. Don't forget any personal or account information you might need for Coast-stores.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kaliedub taken from his Coast-stores.com customer service problem that occurred on November 11th, 2017.