Coleman.com: They never answered the phone and never had any...
A Coleman.com customer review by GetHuman user ~dan carrolton from November 18th, 2017
Background on ~dan carrolton's case
GetHuman: ~dan carrolton - can you tell our other Coleman.com customers when your case took place?
~dan carrolton: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Coleman.com, and if so, how?
GetHuman: And which of these common Coleman.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dan carrolton a list of common Coleman.com problems)
~dan carrolton: "Cancel order" was why I was trying to call.
~dan carrolton's review of Coleman.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Coleman.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dan carrolton: They never answered the phone and never had anyone available for live chat. I would use a different company for camping supplies.
GetHuman: Let's quantify your experience contacting Coleman.com. On a scale of 1 to 5, how easy is it go get help on a Coleman.com problem?
~dan carrolton: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dan carrolton: I'd give them a three out of five on communication.
GetHuman: And what about Coleman.com's ability to quickly and effectively address your problem?
~dan carrolton: For that I would say four out of five.
GetHuman: And finally- any advice for other Coleman.com customers?
~dan carrolton: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Coleman.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dan carrolton taken from his Coleman.com customer service problem that occurred on November 11th, 2017.
Coleman.com
1.00 of 5 stars | 14 reviews
~dan carrolton's Coleman.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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