Colorado Department of Revenue: Half the time you can't get through to ANYONE-a...
A Colorado Department of Revenue customer review by GetHuman user ~Disgusted Colorado Citizen from November 25th, 2017
Background on ~Disgusted Colorado Citizen's case
GetHuman: ~Disgusted Colorado Citizen - can you tell our other Colorado Department of Revenue customers when your case took place?
~Disgusted Colorado Citizen: Sure. It was late at night, on November 22nd.
GetHuman: Did you reach out to Colorado Department of Revenue, and if so, how?
GetHuman: And which of these common Colorado Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted Colorado Citizen a list of common Colorado Department of Revenue problems)
~Disgusted Colorado Citizen: "None of those really matches why I wanted to call Colorado Department of Revenue that day." was why I was trying to call.
~Disgusted Colorado Citizen's review of Colorado Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Colorado Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted Colorado Citizen: Half the time you can't get through to ANYONE-all lines are busy, so you have to call back. Their fax numbers don't work, either. And, there are certain documents that you CANNOT FILE ELECTRONICALLY (like for alternative fuel credit vehicles) so you are stuck with paper filing. The IRS can process paper in * weeks - why does it take CDR * MONTHS??
GetHuman: Let's quantify your experience contacting Colorado Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Colorado Department of Revenue problem?
~Disgusted Colorado Citizen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted Colorado Citizen: I'd give them a two out of five on communication.
GetHuman: And what about Colorado Department of Revenue's ability to quickly and effectively address your problem?
~Disgusted Colorado Citizen: For that I would say five out of five.
GetHuman: And finally- any advice for other Colorado Department of Revenue customers?
~Disgusted Colorado Citizen: Call them early in the day or late. Don't forget any personal or account information you might need for Colorado Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted Colorado Citizen taken from his Colorado Department of Revenue customer service problem that occurred on November 22nd, 2017.